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OpenSky Spa
Frequently Asked Questions
Here you will find answers to the most frequently asked questions about our spa and wellness services near Frankfurt Airport. Discover everything you need to know about your stay at OpenSky Airport Spa — from transportation and layover wellness to day spa access and wellness experiences for non-hotel guests.
FAQ
Location & Access
The OpenSky Spa is located on the 9th floor of the Steigenberger Airport Hotel Frankfurt, Unterschweinstiege 16, Frankfurt am Main. We are just a few minutes from Frankfurt Airport terminals — ideal for a stopover, layover, or after a long flight
No. The OpenSky Spa is open to all guests — hotel residents, external day spa visitors, members, and crew. Simply come to the 9th floor during our opening hours.
The fastest and most convenient way to reach our spa near Frankfurt Airport is the free Steigenberger Airport Shuttle. It runs 24/7, every 20 minutes, from Terminal 1, Arrivals Level, Area B, right at door B6. The ride takes approx. 2 minutes and brings you directly to the hotel. After arriving, simply walk through the lobby and take the elevator to the 9th floor, where our wellness and spa area is located.To get back to Terminal 1, take the same free shuttle. The ride takes approx. 8 minutes.Our airport spa is especially convenient for layover passengers, business travelers, and guests looking for a relaxing wellness experience close to Frankfurt Airport.
Yes. Public parking is available directly at the hotel (subject to charge). Direction: Parkhaus Main Airport Center APCOA.
Opening Hours
The spa and wellness area is open daily from 10:00 AM to 10:00 PM
Members can use the fitness center 24/7, with modern cardio and strength equipment at any time, even late at night or early in the morning before a flight. Day Spa guests have access from 10 am to 10 pm.
Yes, we are open on public holidays during regular spa hours. Specific holiday hours may vary — please contact us directly for confirmation.
Practical Information
We provide towels, robes, and slippers for Day Spa guests. Please bring your swimwear for pool access. For treatments, no special preparation is needed — just arrive a few minutes early to settle in.
We recommend arriving at least 15 minutes before your treatment to check in, change, and relax before your session begins.
Yes. Depending on your booking, you can enjoy the wellness area in combination with your treatment. Ask our team about combined day spa and treatment packages.
Please cancel or reschedule at least 24 hours before your appointment to avoid a cancellation fee. For group bookings, a 48-hour notice is required
Our spa and wellness area is primarily designed for adult guests looking to unwind and recharge. Children are welcome in the pool and sauna when accompanied by an adult.For treatments and the relaxation zones, we kindly ask that guests be 16 years or older to ensure a peaceful experience for everyone.Have questions about visiting with younger ones? Feel free to reach out, we’re happy to help plan your visit.
Depending on your booking, you can choose between short spa visits or full-day relaxation packages. Most guests spend 2 to 12 hours at our Frankfurt Airport Day Spa.
Yes, selected beverages and a light meal are included depending on your booking package. Additional food and drinks can be purchased on site.Card payment is accepted on site.
Absolutely. We know that traveling with luggage can be stressful — so we've got you covered. Simply leave your bags with us at the spa reception and enjoy your treatment or wellness session completely hands-free. Your luggage will be safely looked after while you take a well-deserved break.
Treatments & Services
We offer a wide range of treatments including:- Massages (Deep Tissue, Classic, Chair Massage, and more)- Physiotherapy- Kinesiological taping- Personal trainingDepending on your package, drinks or a light meal are included. Card payment is accepted on site.
Our Deep Tissue massage is a 60-minute treatment designed to relieve chronic muscle tension and restore balance after long flights or intensive work periods.
Yes. Whether it’s a birthday, hen party or a day out with friends, we offer special group and occasion packages. Please contact us in advance via our contact form, so we can prepare the perfect experience for you.
Yes. Personal training sessions are available at OpenSky. Please book in advance via our booking system or by contacting us directly.
Day Spa & Wellness Area
A Day Spa ticket gives you full access to our wellness area including the pool, showers, relaxation spaces, and the fitness area with 10 machines and a free weights section
Yes, our sauna and steam bath is available during regular spa hours.
Yes. You can book treatments and Day Spa tickets conveniently online through our booking system. Online bookings may include exclusive discounts — check our current offers on the website. Book now.
Memberships & Vouchers
Yes. You can become a member of the Open Sky Spa Fitness, Wellness & Spa Club. Membership gives you regular access to the spa and fitness area along with exclusive member benefits. Information is available on-site at the front desk.
Yes. Gift vouchers are available for all treatments and Day Spa experiences — a perfect gift for birthdays, anniversaries, or any special occasion. Vouchers can be purchased directly at the spa or online.
Voucher validity depends on the type purchased. Please check the individual voucher conditions or contact us for details.
Crew Members
As part of a personal welcome initiative from Daniel, Director of Spa & Fitness, we have something special waiting for you.We'd rather not spoil the surprise. Just come up to the 9th floor, show your crew ID at reception, and let us take care of the rest. No reservation needed.​And if you love what you find? Ask us about our exclusive crew massage packages — with no expiry date, so your next layover is already sorted.​We keep our offers fresh, so there's always a reason to come back.
Contact & Booking
You can contact us directly at the spa reception on the 9th floor of the Steigenberger Airport Hotel Frankfurt, or book online via our booking system.
Feel free to ask for Daniel, Director of Spa & Fitness — he and the team are always happy to help with tailored experiences, group arrangements, and personal recommendations. Or simply use our enquiry contact form — tell us what you're looking for, and we'll get back to you personally.
On-site, depending on the offer, you can pay with cash, credit card, or Bitcoin. There are also special Bitcoin offers available for select services.
Yes, last-minute bookings are possible depending on availability. The spa is especially popular among layover passengers at Frankfurt Airport. Check out free slots here.
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Relax. Recharge. Take off refreshed.
Take care of your body. It’s the only place you have to live.”
​
Jim Rohn
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